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Order Number 20200523_TE7_0000359
Date : 2020-05-25
Name : Grace Huang
Hits : 308
I ordered on 23th and I contacted you at the same day said that I want to change to the other one but there’s no one reply back. And I contacted again on 25th as same request then you told me that you already shipped. All I want to say is customer service is terrible.
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CARLYN_GLOBAL
Hello:) This is CARLYN team.
First of all, thanks for the order.

Your bag has already been sent to the mall and is waiting to be shipped,
so I'm not sure if I can change it or not. I'll check and let you know tomorrow.

Thanks:)

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